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Patient Access Rep, Emergency Dept Access Service

  • NEW BRUNSWICK, NJ
  • Main Hospital - New Brunswick
  • Emergency Dept Access Service
  • Day
  • CLERICAL / ADMINISTRATIVE SUPPORT
  • Posted: June 10, 2021
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Summary

RWJBH is seeking a Patient Access Representative for our Emergency Department Access Service at the New Brunswick campus. This is a part-time, day position (32hours/week).

Requirements/Qualifications:

  • Candidates interaction with patients, providers, and other healthcare facilities is very often the first point of contact and impacts repeat visits, patient satisfaction and revenue.
  • This role exemplifies warmth, patient engagement, and professionalism while functioning as a member of an integrated team to ensure patient needs are met.
  • The efficiency of getting it right the first time, while giving great customer service is an essential function of this job.
  • Ensures accuracy and thoroughness in all patient data collection and information processing activities is a core competency of this role.
  • Supports Departmental policies, practices, and initiatives, plus organizational goals.
  • Participates in creating a positive environment for patient and colleague satisfaction.
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